{"id":4804,"date":"2026-08-21T21:12:52","date_gmt":"2026-08-21T21:12:52","guid":{"rendered":"https:\/\/xipidsports.com\/uk\/delivery-returns\/"},"modified":"2026-08-21T21:12:52","modified_gmt":"2026-08-21T21:12:52","slug":"delivery-returns","status":"publish","type":"page","link":"https:\/\/xipidsports.com\/uk\/delivery-returns\/","title":{"rendered":"Delivery &#038; Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4804\" class=\"elementor elementor-4804 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7y0vjfd e-con-boxed e-flex e-con e-parent\" data-id=\"7y0vjfd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-916il17 elementor-widget elementor-widget-html\" data-id=\"916il17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"xvroot\"><div class=\"xv-hero\"><div class=\"xv-wrap\"><div class=\"xv-crumbs\"><a href=\"\/uk\/\">Home<\/a> \u203a Delivery &amp; Returns<\/div><h1>Delivery & <em>Returns<\/em><\/h1><p>Plain-English policy: what you can expect from us, and what the law guarantees you.<\/p><a class=\"xv-btn\" href=\"\/uk\/contact\/\">Get a Free Mockup<\/a><\/div><\/div><div class=\"xv-trust\"><div class=\"xv-wrap\"><span>\u2714 No Minimum Order, from 1 piece<\/span><span>\u2714 Free 24-Hour Design Mockup<\/span><span>\u2714 Fully Sublimated, Never Fades<\/span><span>\u2714 Our Own Factory = Better Prices<\/span><\/div><\/div><section class=\"xv-alt\"><div class=\"xv-wrap\"><article class=\"xv-guide\"><h2>Delivery<\/h2><p>All orders ship tracked to UK addresses after made-to-order production; your quoted timeline appears on your mockup and order confirmation. Full details, including rush options and how team orders are bagged and labelled, are on our UK Delivery page.<\/p><h2>Returns on personalised goods<\/h2><p>Because kits are personalised and made to your specification, the standard 14-day change-of-mind cancellation right under the Consumer Contracts Regulations does not apply to customised items once production has begun, this is the same for all made-to-order teamwear. That's exactly why we use approval mockups: nothing is produced until you've confirmed the design, names, numbers and sizes in writing.<\/p><h2>Faulty or incorrect items<\/h2><p>Under the Consumer Rights Act 2015, goods must be as described, of satisfactory quality and fit for purpose. If anything arrives faulty, misprinted against your approved mockup, or different from what you ordered, contact us within 30 days: you're entitled to a replacement or refund, and in practice we resolve issues same-day on WhatsApp with photographic confirmation, no forms, no fuss.<\/p><h2>Sizing<\/h2><p>Choose sizes using our published size guides; size-choice errors on personalised items aren't faults, but talk to us anyway, where we can remake or adjust at reduced cost, we will. For team orders we strongly recommend the spare-shirt tip in our size guide.<\/p><h2>This policy in law<\/h2><p>This policy doesn't limit your statutory rights. Seller: Zorixo Ventures Ltd, registered in England &amp; Wales, Company No. 15975548, VAT No. GB 506 4612 12. Have this page reviewed by your solicitor before publication.<\/p><\/article><\/div><\/section><section><div class=\"xv-wrap\"><div class=\"xv-band\"><div><h3>Ready to kit out your <em>team<\/em>?<\/h3><p>Free 24-hour mockup \u00b7 no minimum order \u00b7 UK-wide tracked delivery.<\/p><\/div><div><a class=\"xv-btn\" href=\"\/uk\/contact\/\">Get Your Free Mockup<\/a><\/div><\/div><\/div><\/section><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":"","rank_math_title":"Delivery & Returns Policy | Xipid Sports","rank_math_description":"Xipid Sports delivery and returns: tracked UK shipping, made-to-order production, faulty item remedies and your rights under the Consumer Rights Act 2015.","rank_math_focus_keyword":""},"class_list":["post-4804","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xipidsports.com\/uk\/wp-json\/wp\/v2\/pages\/4804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xipidsports.com\/uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xipidsports.com\/uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xipidsports.com\/uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xipidsports.com\/uk\/wp-json\/wp\/v2\/comments?post=4804"}],"version-history":[{"count":0,"href":"https:\/\/xipidsports.com\/uk\/wp-json\/wp\/v2\/pages\/4804\/revisions"}],"wp:attachment":[{"href":"https:\/\/xipidsports.com\/uk\/wp-json\/wp\/v2\/media?parent=4804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}