{"id":1278,"date":"2026-08-13T15:10:08","date_gmt":"2026-08-13T15:10:08","guid":{"rendered":"https:\/\/xipidsports.com\/in\/returns-exchange-xipid-sports\/"},"modified":"2026-09-14T09:33:08","modified_gmt":"2026-09-14T09:33:08","slug":"return-exchange","status":"publish","type":"page","link":"https:\/\/xipidsports.com\/in\/return-exchange\/","title":{"rendered":"Returns &#038; Exchange, Xipid Sports"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1278\" class=\"elementor elementor-1278\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-xx2frvl e-con-full e-flex e-con e-parent\" data-id=\"xx2frvl\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-z02suso elementor-widget elementor-widget-html\" data-id=\"z02suso\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"xbody\"><section class=\"hero\"><div class=\"wrap\">\n<div class=\"crumb\"><a href=\"\/in\/\">Home<\/a> \u203a Returns &amp; Exchange<\/div>\n<span class=\"badge\">XIPID SPORTS<\/span>\n<h1>Returns &amp; Exchange<\/h1>\n<p class=\"sub\">Custom sublimated items are made to your spec; we make it right on any manufacturing defect. Ready-to-buy items follow our standard exchange policy.<\/p>\n<div class=\"btns\"><a class=\"btn y\" href=\"https:\/\/wa.me\/918050574411\" target=\"_blank\" rel=\"noopener\">Get a free mockup<\/a><a class=\"btn o\" href=\"\/in\/shop\/\">Shop ready-to-buy<\/a><\/div>\n<\/div><\/section>\n<section><div class=\"wrap\">\n<div class=\"answer\"><b>Xipid Sports makes custom sublimated team sportswear in India with no minimum order and free 24-hour mockups.<\/b> Own Tirupur factory, 3 Bangalore stores, 9 sports, from \u20b9599, shipping across India and worldwide.<\/div>\n<style>\n.xpol{max-width:1160px;margin:0 auto}\n.xpol h2{font-family:Archivo,Arial,sans-serif;font-size:clamp(20px,2vw,26px);margin:34px 0 10px;color:#2B2B2B}\n.xpol h2:first-of-type{margin-top:14px}\n.xpol h3{font-family:Archivo,Arial,sans-serif;font-size:17px;margin:22px 0 6px;color:#2B2B2B}\n.xpol p,.xpol li{font-size:15.5px;line-height:1.75;color:#3A3A38}\n.xpol ul{margin:8px 0 16px;padding-left:22px;list-style:disc}\n.xpol li{margin:0 0 7px}\n.xpol .xpol-note{background:#FAF6EC;border-left:3px solid #FFD23F;padding:14px 16px;border-radius:6px;margin:18px 0}\n.xpol .xpol-meta{margin-top:36px;padding-top:18px;border-top:1px solid #E7E4DC;font-size:13.5px;color:#6B6B68;line-height:1.7}\n.xpol a{color:#8a6a00;text-decoration:underline}\n<\/style><div class=\"xpol\">\n<p>Custom sublimated kit is manufactured to your approved design, roster and size sheet, and cannot be resold, so we do not accept change-of-mind returns. What we do guarantee is that what arrives matches what you approved.<\/p>\n<h2>We replace or remake, free<\/h2>\n<p>If there is a manufacturing defect, a wrong item, a wrong print against your approved mockup, or a garment that does not match the size sheet you confirmed, we replace or remake the affected pieces at no cost to you.<\/p>\n<div class=\"xpol-note\">Tell us <b>within 7 days of delivery<\/b>, with photographs and your order number, on <a href=\"https:\/\/wa.me\/918050574411\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a> or at <a href=\"mailto:orders@xipidsports.com\">orders@xipidsports.com<\/a>. If we cannot supply a replacement, we refund the affected pieces in full.<\/div>\n<h2>What is not covered<\/h2>\n<ul>\n<li>A size you selected that fits differently from what you expected. Use our <a href=\"\/in\/size-guide\/\">size guide<\/a>, ask for a sample size before a big order, and check the size sheet we send you.<\/li>\n<li>Spelling, names, numbers or artwork exactly as they appeared on the mockup you approved.<\/li>\n<li>Normal wear, or damage from washing against the care instructions.<\/li>\n<li>Slight shade variation between a screen and sublimated fabric.<\/li>\n<\/ul>\n<h2>Ready-to-buy items<\/h2>\n<p>Ready-to-buy stock is covered for manufacturing defects on the same terms and the same 7-day window. We do not offer size exchanges or change-of-mind returns on ready-to-buy stock.<\/p>\n<h2>Cancelling instead<\/h2>\n<p>If you have paid but not yet approved your mockup, you can still cancel for a full refund. Once the mockup is approved the order is in production and cannot be cancelled. See the <a href=\"\/in\/refund-cancellation\/\">Refund &amp; Cancellation Policy<\/a> for the full terms and refund timelines.<\/p>\n<h2>Talk to us first<\/h2>\n<p>Most problems are quicker to fix than to argue about. Message us on <a href=\"https:\/\/wa.me\/918050574411\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a>, email <a href=\"mailto:orders@xipidsports.com\">orders@xipidsports.com<\/a>, or bring the item into any of our <a href=\"\/in\/custom-jerseys-bangalore\/\">three Bangalore stores<\/a>.<\/p>\n<div class=\"xpol-meta\"><b>Xipid Sports<\/b> is a brand of <b>Zorixo Creations Pvt Ltd<\/b> (CIN U46411TN2024PTC172421), part of Zorixo Lifestyle Group. GSTIN 29AACCZ4459K1ZN (Karnataka) and 33AACCZ4459K1ZY (Tamil Nadu).<br>Questions about this policy: <a href=\"mailto:orders@xipidsports.com\">orders@xipidsports.com<\/a> &middot; <a href=\"tel:+918050574411\">+91 80505 74411<\/a> &middot; <a href=\"https:\/\/wa.me\/918050574411\" target=\"_blank\" rel=\"noopener\">WhatsApp<\/a><br>Prem Chambers, JNC Road, opposite 315 Work Avenue, Koramangala, Bengaluru, Karnataka.<br>Last updated 14 September 2026.<\/div><\/div><\/div><\/section><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-hx5o2na e-con-boxed e-flex e-con e-parent\" data-id=\"hx5o2na\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-vix63s2 elementor-widget elementor-widget-html\" data-id=\"vix63s2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"xbody\"><h2 class=\"sec\" style=\"max-width:1160px;margin:0 auto 12px\">Custom jersey FAQs<\/h2><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-v3ioe55 elementor-widget elementor-widget-accordion\" data-id=\"v3ioe55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1591\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1591\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"elementor-accordion-icon-closed Array\"><\/i>\n\t\t\t\t\t\t\t\t<i class=\"elementor-accordion-icon-opened \"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I return a custom jersey?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1591\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1591\"><p>Custom pieces are made to your approved mockup; if there&#x27;s a manufacturing defect we replace or fix it.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1592\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1592\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<i class=\"elementor-accordion-icon-closed Array\"><\/i>\n\t\t\t\t\t\t\t\t<i class=\"elementor-accordion-icon-opened \"><\/i>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do exchanges work for stock items?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1592\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1592\"><p>Contact us on WhatsApp within the exchange window for sizing swaps on ready-to-buy stock.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-zvmj5l4 e-con-full e-flex e-con e-parent\" data-id=\"zvmj5l4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9mz3783 elementor-widget elementor-widget-html\" data-id=\"9mz3783\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"xbody\"><section><div class=\"wrap\"><h2 class=\"sec\">Related<\/h2><div class=\"related\"><a href=\"\/in\/custom-cricket-jerseys\/\">Custom cricket jerseys<\/a><a href=\"\/in\/custom-jerseys-bangalore\/\">Bangalore stores<\/a><a href=\"\/in\/contact\/\">Contact<\/a><\/div><\/div><\/section><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_xf_title":"","_xf_description":"","_xf_schema":"","footnotes":"","rank_math_title":"Returns & Exchange Policy | Xipid","rank_math_description":"Xipid returns and exchange policy for custom jerseys. You approve a free mockup before production, so sizing and remake issues are handled fairly.","rank_math_focus_keyword":""},"class_list":["post-1278","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/pages\/1278","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/comments?post=1278"}],"version-history":[{"count":2,"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/pages\/1278\/revisions"}],"predecessor-version":[{"id":4614,"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/pages\/1278\/revisions\/4614"}],"wp:attachment":[{"href":"https:\/\/xipidsports.com\/in\/wp-json\/wp\/v2\/media?parent=1278"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}